Contact Us

Contact Us

You can contact us via phone, fax, and email or in person with any questions or comments you may have in reference to the credit union. Please do not include in written communications any account specific information.

 

VA Campus Branch

  • Address: 17273 St. Rt. 104, Chillicothe, Ohio 45601
  • Toll-Free: (866) 695-4142
  • Phone: (740) 775-3381
  • Fax: (740) 775-3383
  • Email: memberservice@chivaho.com

Business Hours

  • Monday-Friday: 8:00 AM-4:30 PM 

Main Office

  • Address: 190 North Bridge St, Chillicothe, Ohio 45601
  • Toll-Free: (866) 695-4142
  • Phone: (740) 775-3381
  • Fax: (740) 775-7654
  • Email: memberservice@chivaho.com

Business Hours

  • Monday-Thursday: 9:00 AM- 5:00 PM
    Friday: 9:00 AM- 6:00 PM
  • Saturday  9:00 AM- 12:00 PM

Holiday Closing Schedule

  • January 1 (Thursday) - New Year’s Day
    January 18 (Monday) - Martin Luther King, Jr. Day
    February 15 (Monday) - Presidents’ Day
    May 30 (Monday) - Memorial Day
  • July 4 (Monday) - Independence Day
    September 5 (Monday) - Labor Day
    October 10 (Monday) - Columbus Day
    November 11 (Friday) - Veterans’ Day
    November 24 (Thursday) - Thanksgiving Day
    December 24 (Saturday) - Christmas Eve, Close at 12:00 PM
    December 31 (Saturday) - New Year’s Eve, Close at 12:00 PM


Change of Address

In order to receive important account information, periodic statements, year-end tax information please provide us with a new address as soon as possible.

For security reasons we require written authorization and may ask for identity verification for address change requests. Please complete the Address Change Form and submit the form in person, fax or mail to any Chivaho Federal Credit Union location.


Lost or Stolen Debit/Credit Cards

During normal business hours, call 740-775-3381 or 1-866-695-4142
After hours and on holidays call:

Visa Credit Cards:
1-800-808-7230

Visa Debit Cards:
During Business Hours 1-866-695-4142
After Business Hours 1-800-264-5578

Visa Credit Card balance information – www.ezcardinfo.com