New Online Banking and Mobile App

A New Way to View and Manage Your Accounts!

Chivaho Credit Union has rolled out a NEW online banking system and mobile app. Explore the new platform to view and manage your accounts at home and on-the-go.

^{Log In to Online Banking (Desktop/Laptop)}

Log in normally at www.chivaho.com, using your username and password.   If using an account number as your username you will be prompted to change your username.  Authenticate your account the first time you log in.  Please note: If you are not currently enrolled in online banking, you will need to enter your Member information to enroll.  

^{Download & Log Into the New Mobile App}

You will need to download the NEW mobile App From the App Store or Google Play.  Search for Chivaho fcu.

^{Coming Soon}

 

How Do I Authenticate My Account?

Authenticate your account the first time you log in. 

Two-Factor Authentication is a security measure that allows you to request a one-time access code to log in to digital banking. The code enhances security by creating an added layer on top of your unique username and password. This security reconfirms your identity and better protects your credentials and accounts.  

 Log in online normally, using your username and password

• Authenticate your account using Voice, Text or an Authentication App
• Use the 6-digit code within your text or email.  Do Not Use the 5-digit contact number that appear

 

How Do I edit My Setting, set Text Alerts, and Sign-Out?

The App user menu is located in the top left hand corner and on the left hand side of the online banking platform.  Customizable options include: 

• Account Transfers
• Remote Check Deposits
• Review your statements - Apple devices push the statement directly to the download folder for viewing
• Apply for a loan
• Send secure messages to our member service team
• Settings:  Update contact information in real time, change sign on information, set alerts, review notifications

 

                       

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